The Six Conversations of a Brilliant Manager by Alan J. Sears is a book I gained a lot from. Written in a fictional format just like a novel, it explains some complicated aspects of management in simple to understand language using an interesting story. This is a very easy to read and understand book. The story is focused on six conversations that managers at some point in their career will need to have with the people they manage.
The main character in the book is Sam Mitchell who is suddenly promoted to be the UK Operations Manager of DecisionsMaker, a tech company, after his boss leaves the job. Sam doesn’t have experience as a manager, and he’s been put in charge of an unhappy team at a time when the company is going through some major challenges. The fact that he has been told by Arnold Kramer, one of the company’s founders to come up with results a month after he started in the role does not help. Add to that having to manage a difficult team and the scene for an interesting story on effective leadership and management is born. Continue reading
Photo by kyle smith on Unsplash
INTRODUCTION – GROUP SESSION
This resource will help you facilitate a short group session to learn from the One Idea Summary on 3 Ways To Listen Assertively.
- Be able to list and describe the five three ways to listen assertively.
- Demonstrate a minimum of three techniques to listen assertively.
Send a copy of the One Idea Summary on 3 Ways To Listen Assertively to the participants one week before the session. They are to read it before the session and bring it with them.
Introduce the session Continue reading
In a previous post I reviewed the book, Assertiveness – How To Be Strong in Every Situation by Conrad and Suzanne Potts. Here is a summarised lesson from the book on assertive listening.
This resource will help you facilitate a short group session to learn from the One Idea Summary on Communicating Effectively With OARS previously posted (here).
- Be able to describe the OARS communication skills.
- Be able to use an example to illustrate each communication skill in OARS.
Send a copy of the One Idea Summary on Communicating Effectively With OARS to the session’s participants one week before the session. They are to read it before the session. Continue reading
Previously I reviewed How To Do Motivational Interviewing by Bill Matulich. Here is a One Idea Summary from the book.