In 2007 Allison Rossett and Lisa Schafer published this book which is an update to a previous book in 2004 titled, The Handbook of Job Aids, but Job Aids & Performance Support is more relevant than ever to the current environment of learning and development. The comments on the book say it all, and there are 19 of them. For instance Martyn Sloman, former CIPD learning, training and development adviser described the book as, a straightforward, jargon-free outline to help us appreciate new concepts. Bob Mosher a former learning and strategy evangelism director at Microsoft Learning commented that the book, will change the way you look at these valuable tools, it will also change the way you look at learning in general.
With the way technology is affecting learning and development this book is a must read and validates the fact that though classroom training and traditional e-learning will never go away, learning practitioners need to expand their repertoire to support organisational performance more effectively. We all know that organisations are not necessarily interested in training for training sake, but rather performance improvement. Continue reading